FAQ's


1. Does DePaul provide health insurance for students?
2. What is the difference between student health insurance and health services?
3. Where can I go if I am having problems with my student financial account?
4. What do I do if I am not satisfied with a grade that I received in my class?
5. Where can I get a student ID card?
6. Where do I go to get authorization to post flyers on DePaul's bulletin boards?
7. Where can I go to get help with my homework assignments?
8. Where are DePaul's computer labs located?
9. When are midterms, finals or when does the quarter end?
10. How can I get a job on campus?



1. Does DePaul provide health insurance for students?


DePaul University is pleased to offer The DePaul University Student Health Insurance Plan provided by Aetna Student Health.

The DePaul University Student Health Insurance Plan has been developed especially for DePaul students and their dependents. The Plan provides coverage for illnesses and injuries that occur on and off campus and includes special cost-saving features to keep the coverage as affordable as possible. The policy period the Student Health Insurance Plan is for an academic year from September 1st through August 31st.

The Student Health Insurance Plan with Aetna Student Health is voluntary and is NOT included in the student's tuition package. For more information about the Student Health Insurance Plan or to enroll, please visit:

  1. The Dean of Students Office (Student Center 307- LPC; DePaul Center 11001 - Loop)

  2. Aetna Student Health's website at http://www.aetnastudenthealth.com

  3. Customer Service Department at (800) 878-1938.

Please reference DePaul's policy number of 711116.

2. What is the difference between student health insurance and health services?

The DePaul University Student Health Insurance Plan by Aetna Student Insurance offers coverage for illnesses and injuries that occur on or off campus. 

The Health Insurance Plan functions as a standard PPO plan and features a major medical design with a $100,000 lifetime aggregate maximum benefit per illness or injury. The Student Health Insurance Plan with Aetna Student Health is voluntary and is NOT included in the student's tuition package. For more information about the Student Health Insurance Plan or to enroll, please visit:

  1. The Dean of Students Office (Student Center 307- LPC; DePaul Center 11001 - Loop)

  2. Aetna Student Health's website at http://www.aetnastudenthealth.com

  3. Customer Service Department at (800) 878-1938.

Please reference DePaul's policy number of 711116. 

The DePaul Student Health Service is offered through SAGE medical group. If you live in a residence hall, you're automatically enrolled in DePaul Student Health Services. Any Health Services charges will be noted on your tuition statement under "housing" as "medcare". If you commute, one can gain access to Health Service upon payment of appropriate fees to one of the University Payment Centers (Schmitt Academic Center, 151- LPC; DePaul Center 9900- Loop). The cost of DePaul Student Health Services is currently $60.00 per quarter or $81.00 per semester. To discontinue DePaul Health Services coverage, residence hall students must present proof of alternative medical insurance (a copy of an insurance card or a letter from the insurance company). Present documents in person at the Dean of Students Office (Student Center, 307- LPC; DePaul Center 11001- Loop).

Student Health Service is NOT health insurance; you may need additional coverage. For a listing of services offered by Student Health Services, please visit the Dean of Students Office.

3. Where can I go if I am having problems with my student financial account?

Students that are having problems with their student financial account can visit Student Accounts in the DePaul Center, Suite 9900 or call (312) 362-6628. For more information on Student Accounts and payment plans, please visit Student Account's website at studentaccounts.depaul.edu

4. What do I do if I am not satisfied with a grade that I received in my class?

If you are not satisfied with a grade that you received in a class we recommend that you schedule a time to talk with your professor about your concerns. For more information on Academic Procedures please reference the Code of Student Responsibility.

5. Where can I get a student ID card?

Student Identification cards are provided for all students of the University. You must visit the ID Services Office and show a valid ID to receive your student ID card. For more information on ID Services, please visit the Information Services Website or call ID Services at (773) 325-7466 (LPC) or (312) 362-5959 (Loop).

6. Where do I go to get authorization to post flyers on DePaul's bulletin boards?

Materials for posting on campus must be approved and registered with the Office of Student Life (Suite 201 DePaul University Student Center at LPC and 11th Floor DePaul Center at LC). A copy of all promotional materials will be kept on file and date stamped for timely removal. Materials may be posted for up to 14 days prior to the event. All materials will be removed the day after the event has occurred.

Materials for posting in residence halls must be approved and stamped in the Residence Life central office located in Centennial Hall, Lincoln Park Campus. The Residence Life staff will distribute the flyers to the halls for posting by the hall staff.

7. Where can I go to get help with my homework assignments?

DePaul offers academic support services through the various programs. Tutors can be of assistance to students through the respective colleges within the University. To learn more about tutoring opportunities, please contact the college office of which the class is offered. DePaul's Writing Center is another resource available to all students. For more information about The Writing Center please visit their website at condor.depaul.edu/~writing

8. Where are DePaul's computer labs located?

For a complete listing of DePaul's computer labs, please visit https://is.depaul.edu/computers/labs/index.asp

9. When are midterms, finals or when does the quarter end?

For more information on DePaul's academic quarter, please reference the Academic Calendar at pres.depaul.edu/calendar

10. How can I get a job on campus?

For a listing of jobs available both on and off campus, please reference the Career Center website at careercenter.depaul.edu or call (312) 362-8437- Loop; (773) 325-7431- LPC.




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